Report: Authentication UX Has Widespread Business Impact

Much attention is paid to the consequences of poor authentication security but the user’s experience (UX) of authentication also has a profound impact on an organization.

The 2023 State of Passwordless Security Report surveyed 1,000 IT and security experts about authentication perceptions, challenges and trends. This Spotlight Report digs deeper into the data, focusing on how the authentication user experience affects organizations and their employees and customers.

Among the findings — 64% state authentication UX is a major pain point, with nearly a third reporting employee resistance. Download the report for the full findings.

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