HYPR User Guide

Register Smartphone on Windows

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How to Pair Your Smartphone

You will be registering (pairing) your device with one or more systems depending on your use case. Pairing is unique to each workstation, application, or Identity Provider, so this process will repeat as your use cases expand.

This section describes registration on Windows using the HYPR Workforce Access Client.

Login to your computer.

Launch HYPR Workforce Access via the desktop icon or from the Start Menu.


You can quickly search using the taskbar or Start menu for 'workforce access' if a shortcut is not visible on your desktop.

WAC Start Menu

Open the Workforce Access Client, then click Start Pairing

WAC Home Register New Device

When presented with the option to enroll a Smartphone or Security Key, select the option for Smartphone.

WAC Register Device 1 circle-2

Get your phone ready to pair, then click Begin Pairing to activate the QR code.

WAC Register Smartphone 1

The secure QR code will be displayed. 

WAC Register Smartphone 3

Launch the HYPR Mobile App on your smartphone.

* Upon launching the app for the first time, you will need to give the app permissions to send you notifications as well as allow access to the phone's camera and biometrics.

Tap the Scan QR button located in the top right corner of the screen; it looks like a miniature QR code.

HYPR Mobile iPhone 1

Scan the QR code displayed on your computer screen.

HYPR Mobile iPhone 2

Give your smartphone a moment to pair with your computer. It may take a few seconds. Then, choose your preferred authentication method, such as face, fingerprint, or PIN

* Options will vary depending on your smartphone model and your organization’s login protocol.

HYPR Mobile iPhone 3

You can use a decentralized PIN instead. See our Knowledge Base for more info on What is a Decentralized PIN?

Follow the on-screen instructions to finish pairing; you maybe prompted for your computer’s password.

Upon completion you will be presented with the following screen:

iPhone paired

The HYPR Mobile App will confirm the pairing was successful.

HYPR Mobile iPhone 4

Your paired device(s) will be displayed in the HYPR Workstation Access Client.

Paired Device

You are now passwordless!

To add a new device click Pair New Device. Follow the instructions, as mentioned above, to pair another Smartphone or Security Key.

Unpair your Smartphone by clicking the Trashcan or Delete icon under the device you wish to unpair