HYPR User Guide

Using the HYPR Device Manager

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HYPR Device Manager for Web

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What is Device Manager?

Device Manager is a web portal that provides users the ability to add, manage, and remove devices used to authenticate for web login and single sign-on.

Device Manager with Enrolled Devices-2

These devices may include your smartphone, security keys, and or built-in authenticators.

How do I Access the HYPR Device Manager?

Access the HYPR Device Manager using the link provided by your administrator via registration email, shortcut in a single sign-on (SSO) portal, or via a Magic Link (a URL provided by your administrator).

Generally, you will have a shortcut icon to access your Device Manager available in your SSO portal.  

HYPR Okta

When accessing Device Manager for the first time, you must register a device from email using the Get Started button.

Invitation Email-1

New users may also reach the Device Manager using via a Magic Link provided by your help desk or administrator as part of your onboarding or troubleshooting process. 

Note: the HYPR 'Magic Link' is valid for 24 hours and may only be used once.

https://hypr33101.hypr.com/magiclink?token=0d0a4750cb540b63...

The Magic Link takes you directly to Device Manager so you can start pairing immediately.

Note: If you haven’t set up a device you will be required to use your password or other existing method to login to the HYPR Device Manager from a magic link.

If this is your first device to be enrolled, click the device type and follow the prompts.

Select Device to Enroll-1

If you have previously paired a device, and this will be an additional enrollment, click on the (+)  Add Another Device icon to begin paring.

Device Manager - My Paired Devices - arrow-1

How to Pair a Smartphone

Note: If not already already installed, download HYPR on your smartphone via the Apple App Store or Google Play Store. Follow the platform-specific instructions on your mobile screen to install the app.

Click the Smartphone icon.

Device Manager

Open the HYPR Mobile App on your smartphone.

Tap the miniature QR code on the top right corner of the HYPR Mobile App on your smartphone.

HYPR Mobile iPhone 1

On your computer, click Begin Pairing on the screen to reveal the QR code:

Hidden QR Code

Scan the QR code displayed on your computer screen:

QR Code Displayed

The HYPR Mobile App will request for biometric authentication

HYPR Mobile iPhone 3

Your newly paired device now appears within Device Manager.

DevMgr Paired

How to Pair a Security Key

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If you have a FIDO authenticator such as a Yubico Yubikey, Feitian ePass K9, or Google Titan, you may pair the device with HYPR.

Note: Ensure that you have a compatible. current version of Chrome, Firefox, Edge, or Safari.

Internet Explorer is not supported for web login with hardware Security Keys (IE users should utilize the Microsoft Edge browser).

Browser Logos

Under My Paired Devices, select the option for Security Key

Note: Specific device enrollment options are available based on your organization's policies.

To begin enrollment click the Continue button in the center of the page.

Select Security Key to Enroll-1

Your browser will prompt you to insert your security key. The prompt will appear differently depending on your browser.

Insert Smart Key

You may be prompted to enter a PIN; if so, this will have been provided to you by an administrator.

Note: If you do not know your PIN, contact an administrator. Do not attempt to guess your PIN.

Set Smart Key PIN

If prompted, touch the security key to verify your physical presence.

Touch Security Key

Once pairing is complete, you will be presented with the Security Key Paired confirmation screen.

Security Key Pairing Success-1

How to pair with a PC using Windows Hello

You may enroll and login to your workstation, single-sign-on portal and web applications using HYPR Passwordless login with Windows Hello

If this is your first device to be enrolled, click the device type and follow the prompts.

Select Device to Enroll-1

Select the option for Computer

Note: Specific device enrollment options are available based on your organization's policies.

Pair with Computer

How to pair a Mac using TouchID

You may enroll and login to your workstation, single-sign-on portal and web applications using HYPR Passwordless login with Touch ID.

Before using Touch ID with HYPR, you must enroll your fingerprint in the System Settings -> TouchID section. 

Touch ID

HYPR does not access or collect your biometric data. This information remains securely with you on your device.

Ensure that you are on an up-to-date version of Chrome, Firefox, Edge, or Safari.

Note: Internet Explorer is not a supported browser.

Browser Logos

Click the Add Another Device button, in the center of the page, to begin enrollment.

My Devices Add Computer-1

Select the option for Computer under Select Device

Note: Specific device enrollment options are available based on your organization's policies.

Add Computer-1

You must authenticate using your password.

Login to Register

Once pairing is complete, you will be presented with the confirmation screen.

Computer Pairing Success

You paired computer is displayed in the Device Manager.

Device Manager with new Computer

How to Remove a Device

From within the Device Manager web application ,click the Unpair option beneath the device you wish to remove.    
Device Manager with new Computer

Click Confirm to confirm unpairing.

Screen Shot 2022-01-13 at 1.59.25 PM

Your device was removed successfully. The following confirmation screen will appear, and your device will no longer appear within your Device Manager.

Device Removed